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Free Shipping allowed in India
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10 days Return Policy
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Easy EMI option available
RETURN POLICY
To raise a return, please contact our customer service team within 48 hours of receiving your order. You can reach us at support@lykafurniture.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. .
RETURN POLICY
We are sure that you will love the product you have ordered. In an unlikely event, that you don’t, you may return your purchase within 10 days of delivery. All you need to do is drop us an email at info@lykafurniture.com. and we will get back to you.
Amount: Your refund total will equal the merchandise price, less the return shipping cost (any shipping, packaging, merchant fees and handling paid at the time of purchase will also be withheld).
If your item arrived damaged or defective, we are happy to arrange for a prompt solution or replacement. Please note that damages and defects must be reported as and when it is delivered.
(Our Delivery Person will inspect at the time of delivery with images of defect & damage.)
Time frame: Credits are issued within 10 working days after getting refund form & the item being received and inspected. You will be notified via email when your credit has been processed.
Return Eligibility
Items must be in new condition and in the original packaging to qualify for a refund. Our refund manager will inspect before making refunds (please do not assemble or modify the product in any way).
Disclaimer 1: All our products are photographed with lighting & edited for clarity. This may result in minor variations in color & design due to lighting/editing effect which should not be considered as defects.
Disclaimer 2: Most of the Furniture products are hand crafted and polished using traditional skills. Minor variations in color, size & design are an inherent character of the handcrafted products and should not be considered as defects.
Before Delivery
- An order can be cancelled within 24 Hours of purchase. A cancellation fees of 5% will be applicable.
The few exceptions that cannot be returned include:
- Clearance Items (Any Item under any Sale, Discount, Promotional offers, Free Shipping)
- Personalized or Customized Items ( Any product which is made or altered to match your requirements)
- Non-Returnable Items (Marked Clearly indicated on the sale page before placing your order)
Eligibility for Return:
Products must be in their original condition, unused, and in the original packaging to be eligible for a return. We reserve the right to deny a return if the item does not meet these criteria.
Refund Process:
Once your return is received and inspected, we will process a refund to the original payment method. Please allow 7-12 business days for the refund to reflect in your account.
Refunds:
Damaged or Defective Products:
In the rare event that you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or provide a full refund. For us to accept your return appeal in such a case, make sure to always record the process of opening the package for us to retain video proof.
Refund Timelines:
Refunds will be processed within 7-12 business days after receiving the returned item. The time it takes for the refund to reflect in your account may vary based on your payment method
Order Cancellation
Orders can be canceled within 24 hours of Purchase. Please contact us promptly if you wish to cancel your order.
Cancellation After Shipment:
If the order has already been shipped, the return policy will apply.
Contact Information
For any questions or concerns regarding our Refund and Return Policy, please reach out to our customer service team at support@lykafurniture.com or call us at 8100123500.
Lyka Furniture reserves the right to update or modify this policy at any time. Please review our policies periodically for any changes.