We assured you will love the product you have ordered, in rare case that you do not, you may return your purchase if your product arrived defective or damaged, we are more than happy to arrange for another solution or replacement. Please note the defects and damage must be reported as when the product is delivered. Our agent person will inspect at the time of delivery with images of damage & defect. Time period: Funds are issued 7 working days after the item is been inspected and received, All you need to do is drop an email at help@omgfurniture.in or call on our customer service number Your refund will equal the merchandise price, less the return shipping cost (any shipping, loading, unloading, packaging and handling paid at the time of purchase will also be withheld)